01 Procurement
Tender overview
- Buyer
- Staffordshire County Council
- Status
- Complete
- Procurement method
- Below threshold - without competition
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC. The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028).
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Warm Homes: local Grant - Customer Journey Support (Additional services)
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 16 December 2025
03 Organisations
Buyers, suppliers and other parties
Staffordshire County Council
1 Staffordshire Place, Tipping Street,, Stafford, UKG24, ST16 2DH, United Kingdom
GB-PPON PZDG-2995-QQMDCOMMUNITY HOME SOLUTIONS LIMITED
Oaktree House 2 Phoenix Place, Nottingham, UKF14, NG8 6BA, United Kingdom
Companies House 12949477 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.