01 Procurement
Tender overview
- Buyer
- Gateshead Borough Council
- Status
- Complete
- Procurement method
- Below threshold - without competition
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
Gateshead Council currently uses Fuzzlab's Chatbot for Housing. This contract expires in February 2026, with Fuzzlab Limited being the only supplier able to provide this particular chatbot.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Contract for Housing Chatbot Extension
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 29 December 2025
03 Organisations
Buyers, suppliers and other parties
Gateshead Borough Council
Civic Centre, Regent Terrace, Gateshead, UKC22, NE8 1HH, United Kingdom
GB-UKPRN 10002639FUZZLAB LIMITED
C/O Heaton Vences Limited, No.159, Field Maple Barns,, Norwich, UKH15, NR9 5LA, United Kingdom
Companies House 10142828 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.