01 Procurement
Tender overview
- Buyer
- Care Quality Commission
- Status
- Complete
- Procurement method
- Below threshold - without competition
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
Care Quality Commission (CQC) requires the provision of a social media CRM tool, delivered through the social media Hootsuite Enterprise Plan, including Hootsuite Advanced Analytics and Talkwalker Core media monitoring, and support services for 20 users. Actual date signed: 21 April 2026
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Social Media CRM Tool
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 19 April 2026
03 Organisations
Buyers, suppliers and other parties
Care Quality Commission
Citygate, Gallowgate, Newcastle upon Tyne, UKC22, NE1 4PA, United Kingdom
GB-PPON PBJZ-7139-JTHNHootsuite Inc
111 East 5th Avenue, Vancouver, BC, Canada, CA, V5T 4L1, Canada
GB-PPON PLBD-2522-RZCNCompanies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.