01 Procurement
Tender overview
- Buyer
- Transport for Greater Manchester
- Status
- Planned
- Procurement method
- Open procedure
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — 30 September 2026
Description
Transport for Greater Manchester (TfGM) intends to undertake a future procurement to support the development and delivery of a modern customer contact capability. This is expected to include the provision of a cloud-based customer contact platform, supporting multiple communication channels, alongside associated implementation and service support. The future capability is intended to support improved customer experience, operational efficiency, and service delivery across a complex, multi-modal transport environment.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
No award object is present in this compiled process yet.
03 Organisations
Buyers, suppliers and other parties
Transport for Greater Manchester
2 Piccadilly Place, Manchester, UKD33, M1 3BG, United Kingdom
GB-PPON PNJQ-2746-NWYTCompanies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.