FTS UK public procurement

Repayment Unverified Customers

STUDENT LOANS COMPANY

PlannedOCDS ID ocds-h6vhtk-06b204
Tender value£2,790,0000 awards · 0 contracts

01 Procurement

Tender overview

Updated 10 June 2026
Buyer
STUDENT LOANS COMPANY
Status
Planned
Procurement method
Not supplied
Category
services
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

An outbound dialler service is required as part of the internal strategy to improve verification rates for customers who cannot be located within the Tax and Benefits system, do not repay SLC directly, or do not respond to requests for information about their circumstances. Customer‑level data will be shared with the external supplier on files to enable outbound contact. To maintain accurate customer account information, repayment systems will be accessible via Citrix, enabling live updates to be made as required.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

0 shown

No award object is present in this compiled process yet.

03 Organisations

Buyers, suppliers and other parties

1 parties

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.