01 Procurement
Tender overview
- Buyer
- Housing Solutions
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- services
- CPV classification
- 79512000 — Call centre
- Tender period
- Not supplied — Not supplied
Description
Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and escalation of emergency repairs, tenancy related matters and other urgent enquiries, ensuring continuity of service and appropriate response to residents need 24 hours a day, 365 days a year.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Out of Hours Phone Service
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 16 June 2026
03 Organisations
Buyers, suppliers and other parties
Housing Solutions
Crown House, Crown Square, Waldeck Road, Berkshire, UKJ11, SL6 8BY, United Kingdom
Davies Group Limited
5th Floor 20 Gracechurch Street, London, London, UKI31, EC3V 0BG, United Kingdom
Identifier 06479822Public Procurement Review Service
Cabinet Office, London, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.