FTS UK public procurement

Mystery Shopping Market Research for TransPennine Trains Limited

Transpennine Trains Limited

ActiveOCDS ID ocds-h6vhtk-06bb02
Tender value£375,0000 awards · 0 contracts

01 Procurement

Tender overview

Updated 23 June 2026
Buyer
Transpennine Trains Limited
Status
Active
Procurement method
Open procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — 21 July 2026

Description

TransPennine Express (TPE) is a train operating company dedicated to providing high-quality rail services across the North of England and into Scotland. We are committed to continually improving the customer experience and rely on detailed, accurate, and insightful mystery shopping data to support service enhancements, training, and performance monitoring. We are looking for a service provider to support with our mystery shopping programme. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./3K9M892546 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3K9M892546

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

0 shown

No award object is present in this compiled process yet.

03 Organisations

Buyers, suppliers and other parties

1 parties
Buyer

Transpennine Trains Limited

Bridgewater House, 58-60 Whitworth Street, Manchester, UKD33, M1 6LT, United Kingdom

GB-PPON PXNX-1214-CQYL

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.