01 Procurement
Tender overview
- Buyer
- Chesterfield Borough Council
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- services
- CPV classification
- 79510000 — Telephone-answering services
- Tender period
- Not supplied — Not supplied
Description
Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours. The contract will cover an array of services including, but not limited to • Emergency out of hour repairs • Supporting tenants locked out of properties • Dog Warden Services • Drainage • Flooding • Homelessness • Emergency Planning • Other ad hoc requests
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Out of Hours Call Handling
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 25 June 2026
03 Organisations
Buyers, suppliers and other parties
Chesterfield Borough Council
Town Hall, Rose Hill, Chesterfield, UKF12, S401LP, United Kingdom
SPS Doorguard
Glasgow, UKF, United Kingdom
Companies House SC113186 →The High Court of Justice Royal Courts of Justice
London, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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