Safe Move Single Source

Description

Provision of a Single Source fully electronic, government-approved, property search solution for a period of two (2) years. Scope of the service includes: The procurement is for a fully electronic, government-approved, property search solution that provides the highest standards of accessibility available in the market. • The service must deliver official property searches sourced directly from and interpreted by Local Authorities, ensuring statutory indemnities are maintained and passed on to end customers. • The solution will support compliance, reduce operational risk, and reinforce the provision of reliable and accurate property information. • The platform must enhance accuracy and efficiency by eliminating manual processes and updates, improving customer service and strengthening organisational reputation. • The contract will also strengthen financial compliance and customer outcomes through an enhanced performance framework, incorporating robust KPIs and SLAs that measure service outcomes, customer engagement, accountability, and overall service value.