01 Procurement
Tender overview
- Buyer
- CalMac Ferries Limited
- Status
- Active
- Procurement method
- Restricted procedure
- Category
- services
- CPV classification
- 79342310 — Customer survey services
- Tender period
- Not supplied — 13 August 2026
Description
CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we obtain rich and actionable summaries of our customer feedback.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
No award object is present in this compiled process yet.
03 Organisations
Buyers, suppliers and other parties
CalMac Ferries Limited
Ferry Terminal, Gourock, UKM, PA19 1QP, United Kingdom
Scottish Courts and Tribunals Services
Scottish Courts and Tribunals Services, Greenock, PA15 1TR, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.