FTS UK public procurement

Customer Relationship Management System

Sheffield City Council

PlanningOCDS ID ocds-h6vhtk-06d5a9
Tender valueNot supplied0 awards · 0 contracts

01 Procurement

Tender overview

Updated 28 July 2026
Buyer
Sheffield City Council
Status
Planning
Procurement method
Not supplied
Category
services
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

The Council is undertaking preliminary market engagement to understand the current market for cloud-based CRM solutions suitable for a local authority environment. The Council is considering options for a solution that supports improved customer contact, digital service delivery and case management across council services. The solution will operate as the multi-channel front-door for access to council services.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

0 shown

No award object is present in this compiled process yet.

03 Organisations

Buyers, suppliers and other parties

1 parties
Buyer

Sheffield City Council

The Town Hall, Pinstone St, Sheffield, UKE32, S1 2HH, United Kingdom

GB-PPON PPQT-9425-JWVM

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.