Contract to Upgrade Minster Compass to Minster Edge WMS

Description

The project is for the upgrade and migration of Herts FullStop's core operational platform from the existing Minster Compass system to Minster Edge WMS, a modern Software-as-a-Service (SaaS) warehouse management solution. The service includes the provision of the Minster Edge WMS software together with supporting components such as the IntaData integration platform, barcode scanning services and reporting databases. The objective is to modernise HFS's educational resources and warehouse operations while retaining compatibility with existing business processes, data structures and integrations. The services cover the full implementation lifecycle, including requirements analysis, solution configuration, system implementation, data migration, systems integration, acceptance testing, user acceptance testing, staff training, go-live support and transition activities. Introduction of barcode scanners and barcode label printers is part of this project. Minster will migrate existing Compass data into Edge WMS, recreate and manage integrations with key business systems, provide onsite training, and support the delivery of a minimum viable product targeted for early 2027. The project structured around delivery milestones covering discovery, build releases, integration testing, user testing and stabilisation after go-live. In addition, Minster will provide hosting, maintenance and transitional support services following implementation. This includes cloud hosting on Microsoft Azure, software updates and maintenance releases, service desk support with defined response and resolution times, business continuity arrangements, security management, and GDPR-compliant data processing. The solution is intended to improve operational visibility, reporting, customer and staff experience, digital capability and future self-service opportunities while ensuring continuity of critical HFS operations.