01 Procurement
Tender overview
- Buyer
- INCOMMUNITIES LIMITED
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- goods
- CPV classification
- 48000000 — Software package and information systems
- Tender period
- Not supplied — Not supplied
Description
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Contact Centre as a Service (CCaaS)
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 29 April 2026
03 Organisations
Buyers, suppliers and other parties
INCOMMUNITIES LIMITED
The Quays, Victoria Street, Shipley, Bradford, UKE41, BD177BN, United Kingdom
Companies House IP30178R →Alscient Limited
leeds, UKE4, United Kingdom
Companies House 07252017 →Incommunities Ltd
The Quays, SHIPLEY, BD17 7BN, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.