01 Procurement
Tender overview
- Buyer
- National Highways Limited
- Status
- Complete
- Procurement method
- Direct award
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
The Commercial & Procurement Strategy (CPS) sets out procurement for a Business As Usual (BAU) annual contract renewal for Microsoft Unified Support (MUS) for one year from August 2026. This is a continuation of an existing Microsoft vendor support arrangement. It is not a new technology initiative, new product build, new service design, or request for DTC solutioning. Requirement Overview National Highways relies on MUS to support business-critical Microsoft services and complex incidents across the organisation. MUS provides: • vendor-level support for Microsoft 365 • Teams • Exchange Online, Dynamics 365, Azure • On-premises infrastructure Without renewal National Highways would lose direct vendor support for complex incidents.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Microsoft United Support Renewal -2026- 2027
- Awarded
- 2 August 2026
- Award value
- £616,005
- Suppliers
- 1
- Signed contract
- 12 August 2026
03 Organisations
Buyers, suppliers and other parties
National Highways Limited
Three Snowhill, Snow Hill Queensway, Birmingham, UKG31, B4 6GA, United Kingdom
GB-PPON PGMJ-3793-VBBNMicrosoft Ltd
Microsoft Campus Thames Valley Park, Reading, UKJ11, RG6 1WG, United Kingdom
Companies House 01624297 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.