Tender overview

Updated 7 August 2026

Buyer: NHS Resolution
Status: Complete
Procurement method: Direct award
Category: Not supplied
CPV classification: Not supplied
Tender period: Not supplied — Not supplied

Description

Provision of Zendesk SaaS and ongoing support.

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This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown

Pending

Zendesk License and Support

Awarded: 6 August 2026
Award value: £269,510
Suppliers: 1
Signed contract: Not supplied

03 Organisations

Buyers, suppliers and other parties

2 parties

Buyer

NHS Resolution

8th Floor, 10 South Colonnade, Canary Wharf, London, UKI42, E14 4PU, United Kingdom

GB-NHS T1150

Supplier

Zendesk, Inc.

181 Fremont Street, 17th Floor, San Francisco, US, CA 94105, United States

GB-PPON PWCC-9686-JLYY

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

FTS

Find a Tender OCDS data

Official UK procurement releases compiled into one process record.

Snapshot 22 August 2026→

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.