01 Procurement
Tender overview
- Buyer
- Middlesbrough Council
- Status
- Complete
- Procurement method
- Below threshold - unknown
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
LMS Helpdesk Support per annum 8x5x4 Response Start Date: 1st August 2026 End Date: 31st July 2027 Telephone & Email Support: 8x5 Response SLA: Priority 1 - 15 minutes (in hours 8x5) Priority 2&3 - 4 hours (in hours 8x5) Hardware Replacement: As per 'Critical Hardware Support' Onsite Engineer: Next Business Day (hardware replacement only)
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
LGS/Q/001/2026 - Telephone Service Desk Support
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 16 July 2026
03 Organisations
Buyers, suppliers and other parties
Middlesbrough Council
PO Box 500, Middlesbrough, UKC12, TS1 9FT, United Kingdom
GB-PPON PLJH-5252-HJDMWCL UK Ltd t/a Everything ICT
124 City Road, London, UKI43, EC1V 2NX, United Kingdom
Companies House 07689604 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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