FTS UK public procurement

Out of hours call handling

Phoenix Community Housing

ActiveOCDS ID ocds-h6vhtk-06e858
Tender value£38,0000 awards · 0 contracts

01 Procurement

Tender overview

Updated 20 August 2026
Buyer
Phoenix Community Housing
Status
Active
Procurement method
Below threshold - open competition
Category
services
CPV classification
Not supplied
Tender period
Not supplied — 8 October 2026

Description

Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

0 shown

No award object is present in this compiled process yet.

03 Organisations

Buyers, suppliers and other parties

1 parties
Buyer

Phoenix Community Housing

The Green Man, London, UKI44, SE6 2RP, United Kingdom

GB-PPON PWGM-1832-ZTDL

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.