FTS UK public procurement

Unified Customer Relationship Management System and Contact Centre Platform

Liverpool City Region Combined Authority

PlanningOCDS ID ocds-h6vhtk-06ed51
Tender valueNot supplied0 awards · 0 contracts

01 Procurement

Tender overview

Updated 27 August 2026
Buyer
Liverpool City Region Combined Authority
Status
Planning
Procurement method
Not supplied
Category
services
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be interested in understanding delivery models and service design: · Technology platforms and interoperability · Integration with existing systems and infrastructure · Commercial models and pricing structures · Implementation approaches and mobilisation timelines · Ongoing support, maintenance, and service levels

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

0 shown

No award object is present in this compiled process yet.

03 Organisations

Buyers, suppliers and other parties

1 parties
Buyer

Liverpool City Region Combined Authority

1 Mann Island, Liverpool, UKD72, L3 1BP, United Kingdom

GB-PPON PNDZ-8253-CJJM

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.