FTS UK public procurement

Customer Engagement Platform (CEP) Framework

Scottish Enterprise

ActiveOCDS ID ocds-h6vhtk-06eea6
Tender value£29,167,0000 awards · 0 contracts

01 Procurement

Tender overview

Updated 29 September 2026
Buyer
Scottish Enterprise
Status
Active
Procurement method
Open procedure
Category
services
CPV classification
72222300 — Information technology services
Tender period
Not supplied — 8 October 2026

Description

Scottish Enterprise are putting place a framework for the provision of a customer engagement platform and associated implementation and professional services. The framework is being established to allow for named partner bodies to access the framework through their own call off. The framework will be awarded for the full scope outlined in the Invitation to Tender (ITT). The framework will be in place for 4 years and call-offs will not exceed 10 years in duration. At the same time Scottish Enterprise will award a call-off for their own specific requirements as outlined.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

0 shown

No award object is present in this compiled process yet.

03 Organisations

Buyers, suppliers and other parties

10 parties
Buyer

Business Gateway

Verity House, 19 Haymarket Yards, Edinburgh, UKM, EH12 5HB, United Kingdom

Buyer

Creative Scotland

Waverley Court, 4 East Market Street, Edinburgh, UKM75, EH8 8BG, United Kingdom

Buyer

Highlands and Islands Enterprise

An Lòchran, 10 Inverness Campus, Inverness, UKM6, IV2 5NA, United Kingdom

Buyer

Scottish Enterprise

Atrium Court, 50 Waterloo Street, Glasgow, UKM82, G2 6HQ, United Kingdom

Buyer

Scottish Funding Council

Apex 2, 97 Haymarket Terrace, Edinburgh, UKM75, EH12 5HD, United Kingdom

Buyer

Skills Development Scotland Ltd

Monteith House, 11 George Square, Glasgow, UKM, G2 1DY, United Kingdom

Buyer

South of Scotland Enterprise Agency

Carmont House, The Crichton, Bankend Road, Dumfries, UK, DG1 4TA, United Kingdom

Buyer

VisitScotland

Waverley Court, 4 East Market Street, Edinburgh, UKM, EH8 8BG, United Kingdom

ReviewBody

Glasgow Sheriff Court and Justice of the Peace Court

Sheriff Clerk’s Office, PO Box 23, 1 Carlton Place,, Glasgow, G5 9DA, United Kingdom

MediationBody, ReviewContactPoint

Scottish Government

5 Atlantic Quay, 150 Broomielaw, Glasgow, G2 8LU, United Kingdom

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.