FTS UK public procurement

QQ26022 - Microsoft Dynamics 365 Configuration Support

Wolverhampton City Council

CompleteOCDS ID ocds-h6vhtk-06f090
Tender valueNot supplied1 awards · 1 contracts

01 Procurement

Tender overview

Updated 2 September 2026
Buyer
Wolverhampton City Council
Status
Complete
Procurement method
Below threshold - limited competition
Category
Not supplied
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

CWC have a Dynamics 365 based CRM solution based on IPSSMD. We require a company to work with to provide guidance on modernisation and development of the platform. We require experience of system integration with third party applications specifically our Omnichannel solution Cirrus CxOne. It is a requirement that on site meetings with stakeholders are attended on a regular basis.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

QQ26022 - Microsoft Dynamics 365 Configuration Support

Awarded
Not supplied
Award value
Not supplied
Suppliers
1
Signed contract
30 March 2026

03 Organisations

Buyers, suppliers and other parties

2 parties
Buyer

Wolverhampton City Council

Civic Centre, St Peter's Square, Wolverhampton, UKG39, WV1 1SH, United Kingdom

GB-PPON PVBV-7568-LBLL

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.