PSP for SITs Upgrade

Description

The university is planning to upgrade SITS from version 11.0 to 11.2, this upgrade is likely to go live in December 2026. Currently the university is using My Trust as a Payment Service Provider (PSP). When upgrading to the new version 11.2 My Trust will no longer be supported and therefore we need to procure a PSP that is compatible with SITs 11.2. Mandatory requirements include integration with SITS, Oracle, and Kinetics, a refund process with approval workflow, live payment status visibility in SITS, and a variety of payment methods. Tribal have been consulted regarding the list of mandatory functionalities any supplier will need to meet, as integration with Tribal is a prerequisite to meeting the specification. Tribal have recommended Flywire, stating that the likes of Global Payments and Convera still use old RCP interfaces, limiting functionality and ongoing enhancements. The requirement is of extreme urgency, being mandatory for student collections.