01 Procurement
Tender overview
- Buyer
- Rotherham Borough Council
- Status
- Complete
- Procurement method
- Below threshold - unknown
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
The Council has a statutory obligation under UK GDPR to respond to Subject Access Requests (SARs) within prescribed legislative timescales. Demand for SARs has increased significantly in recent years, rising from 162 requests in 2020/21 to 235 requests in 2024/25. Whilst service performance has improved over this period, completion rates remain below the statutory requirement. The service currently manages a backlog of approximately 100 overdue SARs, predominantly complex social care requests requiring the review and redaction of significant volumes of documentation. The existing manual approach is resource intensive and presents ongoing operational, regulatory and reputational risks. The proposed procurement seeks to implement an AI-enabled redaction solution to improve processing efficiency, support compliance with statutory deadlines and reduce the existing backlog.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Redaction Software
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 19 August 2026
03 Organisations
Buyers, suppliers and other parties
Rotherham Borough Council
Riverside House, Main Street, Rotherham, UKE31, S60 1AE, United Kingdom
GB-PPON PGYC-3376-BGQPGRAVICUS SOLUTIONS LIMITED
166 College Road, Harrow, UKI74, HA1 1RA, United Kingdom
Companies House 17012811 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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