01 Procurement
Tender overview
- Buyer
- EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- services
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Tender period
- Not supplied — Not supplied
Description
The Care Coordination Centre (CCC) is the 24-hour, 7-day single point of access for community services across East and West Suffolk. It manages high volumes of telephone calls and electronic referrals and coordinates access to a wide range of community services, including Integrated Neighbourhood Teams, REACT services and specialist community services across both East and West Suffolk.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
ESNEFT3327 Liberty Converse CX (Digital & Voice Edition)
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 20 September 2026
03 Organisations
Buyers, suppliers and other parties
EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST
Colchester District General Hospital,Turner Road, COLCHESTER, UKH34, CO45JL, United Kingdom
GB-NHS RDEEast Suffolk North Essex Foundation Trust
Colchester, CO4 5JL, United Kingdom
Netcall Technology Limited
Bedford, UK, MK41 7PH, United Kingdom
Companies House 02831215 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.