FTS UK public procurement

Out of Hours Telephone Answering Service

Orwell Housing Association Ltd

CompleteOCDS ID ocds-h6vhtk-0777df
Tender valueNot supplied1 awards · 1 contracts

01 Procurement

Tender overview

Updated 22 September 2026
Buyer
Orwell Housing Association Ltd
Status
Complete
Procurement method
Below threshold - unknown
Category
Not supplied
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

Orwell Housing Assoc. Ltd have awarded a contract for: Out of Hours Telephone Answering Service to Norse Group Services Ltd. This is a service contract covering the organisations out of hours telephone answering service and is also required at times when Orwell have team meetings, events or other meetings as needed. The tender was carried out in collaboration with Broadland Housing Association Ltd during April & May 2026 (closing date 05/05/26). Both authorities wished to appoint the same out of hours supplier for the contract, each to have their own individual contract with the successful supplier. The contract is for 2 years with the option of a 2 year extension, at the sole discretion of Orwell Housing Assoc. Ltd. Previous notices for the tender were published by Broadland Housing Assoc. Ltd. UK 6 Contract award notice - 09/06/26 UK4 Tender notice - 01/04/2026. Procurement identifier (OCID) ocds-h6vhtk-067a65 Notice identifier 2026/S 000-030195.

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This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

Out of Hours Telephone Answering Service

Awarded
Not supplied
Award value
Not supplied
Suppliers
1
Signed contract
3 September 2026

03 Organisations

Buyers, suppliers and other parties

2 parties
Buyer

Orwell Housing Association Ltd

Crane Hill Lodge, 325 London Rd, Ipswich, UKH14, IP2 0BE, United Kingdom

GB-MPR 16460R

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.