01 Procurement
Tender overview
- Buyer
- ORBIT GROUP LIMITED
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- goods
- CPV classification
- 48000000 — Software package and information systems
- Tender period
- Not supplied — Not supplied
Description
WFM gives Orbit's Customer Care Team a proven workforce management platform for forecasting, scheduling, adherence management, reporting and employee self-service. Renewing the platform will maintain service continuity, preserve access to enhancements and support. We've identified that the Framework Network Services 3 RM6116 Lot 4c: Contact Centre Solutions as the best value for money to direct award for the solution.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Workforce Management Software
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 22 September 2026
03 Organisations
Buyers, suppliers and other parties
ORBIT GROUP LIMITED
Garden Court, Harry Weston Road, Binley Business Park, Binley, Coventry, UK, CV32SU, United Kingdom
Companies House IP28503R →BUSINESS SYSTEMS (U.K.) LIMITED
Techspace, 140 Goswell Road, London, UK, EC1V 7DY, United Kingdom
Companies House 02199582 →Royal institution of chartered surveyors
London, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
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