FTS UK public procurement

Journey Alerts

LONDON NORTH EASTERN RAILWAY LIMITED

CompleteOCDS ID ocds-h6vhtk-079082
Tender valueNot supplied1 awards · 0 contracts

01 Procurement

Tender overview

Updated 26 October 2026
Buyer
LONDON NORTH EASTERN RAILWAY LIMITED
Status
Complete
Procurement method
Direct award
Category
Not supplied
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

For the provision of a 24 month extension with Journey Alerts. Provision of a customer communications and journey information service to support the delivery of real-time travel updates to passengers through digital messaging channels. The service enables the automated distribution of operational information and journey updates, including disruption notifications, service changes and travel alerts. The requirement comprises the continued provision, support and maintenance of the existing service, including associated system integrations and platform functionality, under a fixed-term contract extension to ensure continuity of operations while future customer communication requirements and technology options are evaluated.

i

This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Pending

Journey Alerts

Awarded
Not supplied
Award value
Not supplied
Suppliers
1
Signed contract
Not supplied

03 Organisations

Buyers, suppliers and other parties

2 parties

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.