01 Procurement
Tender overview
- Buyer
- Hywel Dda University Health Board
- Status
- Complete
- Procurement method
- Award procedure without prior publication of a call for competition
- Category
- goods
- CPV classification
- 48200000 — Networking, Internet and intranet software package
- Tender period
- Not supplied — Not supplied
Description
Hywel Dda University Health Board has awarded a contract to Maintel Europe Limited for the renewal of its Telephony Modernisation Subscription Service via a direct call-off under the Crown Commercial Services (CCS) Network Services 3 Framework Agreement. The contract supports approximately 6,000 telephony devices across the Health Board through a fully managed, cloud-hosted Mitel telephony platform, including hosting, maintenance, disaster recovery, business continuity, performance monitoring, capacity management and technical support. The award will maintain continuity of this critical service whilst the remaining elements of the telephony modernisation programme are completed
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
TELEPHONY MODERNISATION SUBSCRIPTION RENEWAL
- Awarded
- Not supplied
- Award value
- Not supplied
- Suppliers
- 1
- Signed contract
- 28 September 2026
03 Organisations
Buyers, suppliers and other parties
Hywel Dda University Health Board
Corporate Office, Second Floor, Block C, Government Buildings, Picton Terrace,, Carmarthen, UK, SA31 3BT, United Kingdom
High Court
Royal Courts of Justice, The Strand, London, WC2A 2LL, United Kingdom
MAINTEL EUROPE LIMITED
5th Floor Landmark House, 69 Leadenhall Street, London, UKI, EC3A2BG, United Kingdom
Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.