FHRS Food hygiene record

Jollibee

Restaurant/Cafe/Canteen · Cardiff

1FHRSID 1366774
FHRS1Inspection date
27 September 2026

01 Rating

Food hygiene inspection result

Snapshot 9 November 2026
Scheme
FHRS
Rating or inspection result
1
Rating date
27 September 2026
New rating pending
No
Hygiene20
Structural5
Confidence in management20

Component scores are FHRS intervention scores: lower is better. They are not the same scale as the overall 0–5 rating and may be absent after a rescore.

!

This rating describes hygiene standards found on the inspection date, not food quality. Ratings can change after later local-authority inspections. Verify the current official record before relying on it.

02 Establishment

Business and location

Business type
Restaurant/Cafe/Canteen
Country
Wales
Address supplied in FSA data
78 Queen Street, Cathays, Cardiff, CF10 2GR
Postcode
CF10 2GR
Local authority
Cardiff →
Region
Wales
Coordinates
51.4820621, -3.1744112

03 Map preview

Location on the map

FSA coordinates

Map position uses the coordinates supplied in the FSA dataset. The embedded map is provided by Google and loads from Google only when this section approaches the viewport.

04 Right to reply

Statement supplied with the official record

<div> We have a number of existing systems specifically designed to prevent these issues, including:</div> <div> •<span style="white-space:pre"> </span>Digital HACCP monitoring system</div> <div> •<span style="white-space:pre"> </span>Production Control System to manage product holding levels, temperature, availability and quality</div> <div> •<span style="white-space:pre"> </span>Digital Manager Control Systems and Structured Manager Travel Path mapping to identify and correct issues during the shift</div> <div> •<span style="white-space:pre"> </span>A comprehensive Food Safety Policy and manual that stipulates our FIFO and date-control standards for stock rotation and secondary shelf-life management</div> <div> •<span style="white-space:pre"> </span>Scheduled cleaning and deep-clean schedule, supported by a management verification system. </div> <div> •<span style="white-space:pre"> </span>Level 3 Food safety training and certification for our managers and our team members</div> <div> •<span style="white-space:pre"> </span>An internal and third-party Food Safety & Brand Standard auditing system.</div> <div>  </div> <div> Following the inspection, we completed a full review of the findings and implemented a comprehensive corrective and preventive action plan. This included strengthening management accountability, reinforcing daily food safety verification, additional management and team training, increased Regional and Operations Excellence oversight, and further internal food safety auditing.</div> <div>  </div> <div> A follow-up internal food safety inspection was conducted on 14 October and identified no Low or Critical findings. We have also completed further Food Safety training with the Cardiff management team and introduced a Food Safety Inspection Tool Kit to support continued verification of standards.</div> <div>  </div> <div> Our focus is on ensuring the improvements made are fully embedded into the restaurant’s normal day-to-day operation and that a strong food safety culture is consistently maintained.</div>

This text is supplied through the official food hygiene dataset and is not written or verified by BritDB.

05 Provenance

Source for this profile

Contains Food Standards Agency food hygiene rating data licensed under the Open Government Licence v3.0. BritDB is independent of the Food Standards Agency and local authorities.