CCEW Charity Commission profile

AMBIENT SUPPORT LIMITED

Registered charity 1135353 · organisation 4049517

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Suppressed
Charity type
Charitable company
Registered
1 April 2010
Removed
Not supplied
Company number supplied
07211819
Financial period
1 April 2023 – 31 March 2024
Latest income
£37,277,000
Latest expenditure
£40,642,000
Gift Aid
Yes
Owns or uses land
Yes
In administration
Yes
Insolvent
No
CIO
No

Public contact address: BEGBIES TRAYNOR, UNIT 1-3, HILLTOP BUSINESS PARK, DEVIZES ROAD, SALISBURY, SP3 4UF

Website recorded by the regulator: WWW.BEGBIES-TRAYNOR.COM (displayed as text)

02 Activities

What the charity does

Provision of 24 hour care and support, which includes domiciliary care, residential care, nursing care, respite/short breaks, supported living, extra care, outreach and day care services.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
29 January 2025
Date Accounts Received
29 January 2025
Total Gross Income
£37,277,000
Total Gross Expenditure
£40,642,000
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
28 March 2024
Date Accounts Received
28 March 2024
Total Gross Income
£36,723,000
Total Gross Expenditure
£42,144,000
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
12 January 2023
Date Accounts Received
12 January 2023
Total Gross Income
£39,528,000
Total Gross Expenditure
£40,163,000
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
27 January 2022
Date Accounts Received
27 January 2022
Total Gross Income
£36,938,000
Total Gross Expenditure
£37,562,000

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
29 January 2025
Total Gross Income
£37,277,000
Total Gross Expenditure
£40,642,000
Grant Making Is Main Activity
No
Count Govt Contracts
26
Count Govt Grants
£0
Income From Government Contracts
28529920
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
3
Count Salary Band 70001 80000
3
Count Salary Band 80001 90000
1
Count Salary Band 90001 100000
1
Count Salary Band 100001 110000
1
Count Salary Band 110001 120000
1
Count Salary Band 120001 130000
1
Count Salary Band 130001 140000
0
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
27
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
28 March 2024
Total Gross Income
£36,723,000
Total Gross Expenditure
£42,144,000
Grant Making Is Main Activity
No
Count Govt Contracts
20
Count Govt Grants
£0
Income From Government Contracts
34733862
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
0
Count Salary Band 70001 80000
1
Count Salary Band 80001 90000
2
Count Salary Band 90001 100000
0
Count Salary Band 100001 110000
2
Count Salary Band 110001 120000
0
Count Salary Band 120001 130000
0
Count Salary Band 130001 140000
1
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Total Gross Income
£39,528,000
Total Gross Expenditure
£40,163,000
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
21
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£16
Income From Government Contracts
34646000
Income From Government Grants
£1,619,650
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 70001 80000
0
Count Salary Band 80001 90000
2
Count Salary Band 90001 100000
1
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
1
Count Salary Band 120001 130000
0
Count Salary Band 130001 140000
1
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
45
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
27 January 2022
Total Gross Income
£36,938,000
Total Gross Expenditure
£37,562,000
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
21
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£20
Income From Government Contracts
32047000
Income From Government Grants
£1,327,695
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 70001 80000
0
Count Salary Band 80001 90000
2
Count Salary Band 90001 100000
1
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
0
Count Salary Band 120001 130000
1
Count Salary Band 130001 140000
0
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
34
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR20
Fin Period Start Date
1 April 2019
Fin Period End Date
31 March 2020
Ar Due Date
31 January 2021
Ar Received Date
31 January 2021
Total Gross Income
£38,377,000
Total Gross Expenditure
£38,388,000
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
21
Charity Receives Govt Funding Grants
No
Income From Government Contracts
34458000
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 70001 80000
0
Count Salary Band 80001 90000
2
Count Salary Band 90001 100000
1
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
0
Count Salary Band 120001 130000
1
Count Salary Band 130001 140000
0
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
28

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
29 January 2025
Income Donations And Legacies
39000
Income Other Trading Activities
0
Income Charitable Activities
37158000
Income Investments
80000
Income Other
0
Income Total Income And Endowments
37277000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£40,642,000
Expenditure Other
0
Expenditure Total
40642000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
209000
Expenditure Support Costs
6375000
Expenditure Depreciation
756000
Gain Loss Investment
0
Gain Loss Pension Fund
-354000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£2,348,000
Assets Total Fixed
7510000
Assets Own Use
7510000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-1606000
Assets Other Assets
£6,261,000
Assets Total Liabilities
£9,817,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£2,348,000
Creditors One Year Total Current
8610000
Creditors Falling Due After One Year
1207000
Assets Cash
£2,979,000
Funds Endowment
0
Funds Unrestricted
2263000
Funds Restricted
85000
Funds Total
2348000
Count Employees
1032
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
28 March 2024
Income Donations And Legacies
35000
Income Other Trading Activities
0
Income Charitable Activities
36626000
Income Investments
62000
Income Other
0
Income Total Income And Endowments
36723000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£42,144,000
Expenditure Other
0
Expenditure Total
42144000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
83000
Expenditure Support Costs
5076000
Expenditure Depreciation
695000
Gain Loss Investment
0
Gain Loss Pension Fund
1191000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£6,067,000
Assets Total Fixed
8441000
Assets Own Use
8441000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-1598000
Assets Other Assets
£5,545,000
Assets Total Liabilities
£6,321,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£6,067,000
Creditors One Year Total Current
4798000
Creditors Falling Due After One Year
1523000
Assets Cash
£2,984,000
Funds Endowment
0
Funds Unrestricted
5995000
Funds Restricted
72000
Funds Total
6067000
Count Employees
1044
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
12 January 2023
Income Donations And Legacies
1986000
Income Other Trading Activities
0
Income Charitable Activities
37540000
Income Investments
2000
Income Other
0
Income Total Income And Endowments
39528000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£40,163,000
Expenditure Other
0
Expenditure Total
40163000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
181000
Expenditure Support Costs
4397000
Expenditure Depreciation
1237000
Gain Loss Investment
0
Gain Loss Pension Fund
1275000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£10,297,000
Assets Total Fixed
9603000
Assets Own Use
9603000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-2980000
Assets Other Assets
£11,905,000
Assets Total Liabilities
£8,231,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£10,297,000
Creditors One Year Total Current
6509000
Creditors Falling Due After One Year
1722000
Assets Cash
£9,703,000
Funds Endowment
0
Funds Unrestricted
10225000
Funds Restricted
72000
Funds Total
10297000
Count Employees
1180
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
27 January 2022
Income Donations And Legacies
1918000
Income Other Trading Activities
0
Income Charitable Activities
34940000
Income Investments
9000
Income Other
71000
Income Total Income And Endowments
36938000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£37,562,000
Expenditure Other
0
Expenditure Total
37562000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
204000
Expenditure Support Costs
3662000
Expenditure Depreciation
554000
Gain Loss Investment
0
Gain Loss Pension Fund
-1743000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£9,657,000
Assets Total Fixed
10760000
Assets Own Use
10760000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-4442000
Assets Other Assets
£10,672,000
Assets Total Liabilities
£7,333,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£9,657,000
Creditors One Year Total Current
5328000
Creditors Falling Due After One Year
2005000
Assets Cash
£8,604,000
Funds Endowment
0
Funds Unrestricted
9582000
Funds Restricted
75000
Funds Total
9657000
Count Employees
1229
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR20
Fin Period Start Date
1 April 2019
Fin Period End Date
31 March 2020
Ar Due Date
31 January 2021
Ar Received Date
31 January 2021
Income Donations And Legacies
41000
Income Other Trading Activities
0
Income Charitable Activities
38267000
Income Investments
69000
Income Other
0
Income Total Income And Endowments
38377000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£38,388,000
Expenditure Other
0
Expenditure Total
38388000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
287000
Expenditure Support Costs
3604000
Expenditure Depreciation
208000
Gain Loss Investment
0
Gain Loss Pension Fund
2594000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£12,024,000
Assets Total Fixed
10245000
Assets Own Use
10245000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-2920000
Assets Other Assets
£12,429,000
Assets Total Liabilities
£7,730,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£12,024,000
Creditors One Year Total Current
5379000
Creditors Falling Due After One Year
2351000
Assets Cash
£10,433,000
Funds Endowment
0
Funds Unrestricted
11933000
Funds Restricted
91000
Funds Total
12024000
Count Employees
1373
Consolidated Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout England
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
304
Classification Type
How
Classification Description
Provides Human Resources
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing
Classification Code
306
Classification Type
How
Classification Description
Provides Services

08 Official extract

Charity Event History

Charity Name
AMBIENT SUPPORT LIMITED
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2010-04-01T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 1 APRIL 2010 as amended on 24 Apr 2020 as amended on 15 Jul 2020
Charitable Objects
1 TO RELIEVE POVERTY BY PROVIDING HOUSES, HOSTELS OR ACCOMMODATION AND ANY ASSOCIATED AMENITIES TO PEOPLE IN NECESSITOUS CIRCUMSTANCES2 TO RELIEVE PHYSICAL AND MENTAL ILLNESS, DISABILITY, POOR HEALTH AND OLD AGE BY PROVIDING APPROPRIATE HOUSING, ACCOMMODATION, CARE, SUPPORT AND ASSISTANCE WITH ASSOCIATED FACILITIES AND AMENITIES3 TO RELIEVE PHYSICAL AND MENTAL ILLNESS, OLD AGE, DISABILITY, CHRONIC ILLNESS AND/OR TO RELIEVE POVERTY BY THE PROVISION OF ADVICE, TRAINING AND ASSISTANCE APPROPRIATE TO THE RECIPIENT'S NEEDS AND BY THE PROVISION OF ADVICE, TRAINING OR ASSISTANCE TO OTHER ASSOCIATIONS OR ORGANISATIONS PROVIDING SIMILAR SERVICE
Area Of Benefit
UNDEFINED. IN PRACTICE, ENGLAND.

10 Official extract

Charity Other Names

Charity Name Id
458976
Charity Name Type
Previous name
Charity Name
HERITAGE CARE LIMITED
Charity Name Id
628869
Charity Name Type
Previous name
Charity Name
Ambient Support Limited

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Care Quality Commission

12 Official extract

Charity Policy

Policy Name
Conflicting interests
Policy Name
Internal risk management policy and procedures
Policy Name
Investment
Policy Name
Social media policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Complaints handling
Policy Name
Risk management
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Paying staff
Policy Name
Investing charity funds policy and procedures
Policy Name
Volunteer management
Policy Name
Complaints policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Serious incident reporting policy and procedures