TXT In plain English
Company description
TELEPERFORMANCE LIMITED is a UK company whose Companies House status is “Active” and whose registered company type is “Private Limited Company”. Incorporated on 1 October 1986; registered for 40 years; registered office reported in BRISTOL. Its primary declared activity is 61900 · Other telecommunications activities, with 1 additional SIC activity reported.
This BritDB profile also contains linked public records: 1 PSC record, 11 procurement records. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- TELEPERFORMANCE LIMITED
- Company number
- 02060289
- Company type
- Private Limited Company
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- FULL
- Mortgage charges
- 19 total · 0 outstanding · 19 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
31 December 2025Next accounts due
30 September 2027Last statement made up to
10 September 2026Next statement due
24 September 2027BritDB does not infer overdue status when the source does not state it.
03 Workforce reporting
Gender pay gap
- Median bonus gap
- 0.0%
- Mean bonus gap
- 5.9%
- Women receiving bonus
- 6.8%
- Men receiving bonus
- 6.8%
- Women in top quartile
- 50.2%
- Women in upper middle quartile
- 48.9%
- Women in lower middle quartile
- 56.8%
- Women in lower quartile
- 57.7%
Earlier reporting years (8)
- 5000 to 19,9990.5% median hourly gap
- 5000 to 19,9993.4% median hourly gap
- 5000 to 19,9992.4% median hourly gap
- 5000 to 19,9990.0% median hourly gap
- 5000 to 19,999-2.3% median hourly gap
- 5000 to 19,999-0.6% median hourly gap
- 5000 to 19,9990.0% median hourly gap
- 5000 to 19,999-1.0% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
04 Supplier payments
Payment practices and performance
- Reporting period
- 1 January 2026 – 30 June 2026
- Filed
- 16 July 2026
- Shortest standard term
- 0 days
- Longest standard term
- 90 days
- E-invoicing offered
- No
- Supply-chain finance
- Not offered
- Payment codes
- No
- Construction retentions
- No qualifying construction contracts
Complete reported payment fields
- Policy regime
- Regime-3
- Financial period started
- 1 January 2026
- Qualifying contracts
- Yes
- Payments made
- Yes
- Invoice value paid within 30 days
- £11,987,232
- Invoice value paid in 31–60 days
- £4,528,992
- Invoice value paid after 60 days
- £1,517,757
- Invoice value paid outside agreed terms
- £3,298,334
- Invoices paid in 31–60 days
- 17.0%
- Invoices unpaid due to dispute
- 1.0%
- Maximum contractual payment period
- 90 days
- Supplier-list charging policy
- No
- Supplier-list charges made
- No
Reported terms and dispute process
- Standard payment terms
Teleperformance Ltd agrees payment terms on a case by case basis during the contract negotiation stage and will depend on the supplier and the type of service provided. Its standard policy is to pay suppliers within 60 days of receipt but the most common agreed payment terms are 30 days from receipt of invoice.
- Other payment-term information
Invoices are paid on receipt of a customer statement or via other means of reminder such as email or telephone call. This allows for regular account reconciliations to ensure all invoices are valid and services have genuinely been provided.
- Dispute resolution process
If Teleperformance Ltd have any disputes or queries in relation to a supplier invoice, this is raised by the dedicated Purchase Ledger team with the appropriate budget holder or authorised company representative. Any dispute not resolved via this route will be escalated to the Procurement Manager, Financial Controller or Finance Director.
Earlier payment reports (11 shown)
- 38.0 average days to pay18.0% outside terms
- 33.0 average days to pay17.0% outside terms
- 30.0 average days to pay11.0% outside terms
- 40.0 average days to pay54.0% outside terms
- 37.0 average days to pay63.0% outside terms
- 37.0 average days to pay56.0% outside terms
- 38.0 average days to pay65.0% outside terms
- 44.0 average days to pay58.0% outside terms
- 45.0 average days to pay80.0% outside terms
- 56.0 average days to pay94.0% outside terms
- 43.0 average days to pay87.0% outside terms
This is a company-submitted statutory disclosure, not a credit rating. BritDB preserves the reporting period and links the report only through the Companies House number supplied by the official service. Percentages describe payments made during that period and may change in later reports.
05 Supply-chain transparency
Modern slavery statement
- Organisation
- TELEPERFORMANCE LIMITED
- Group submission
- No
- Statement period
- 6 April 2025 – 5 April 2026
- Approved
- 19 May 2026
- Sectors
- Other
Organisation structure
Covered in the statement
Policies
Covered in the statement
Risk assessment
Covered in the statement
Due diligence
Covered in the statement
Training
Covered in the statement
Goals and KPIs
Not reported as covered
Full statement information supplied to the registry
- Reported turnover band
- Under £36 million
- Years producing statements
- More than 5 years
- ILO indicators included
- Not answered
- Registry record updated
- 25 May 2026
A registry entry records what the organisation declared in its statement. It is not an independent audit. Group statements can cover several companies; BritDB preserves each exact source-supplied company-number link and excludes approver names and email addresses.
06 Data protection
ICO fee-payer registration
Teleperformance Limited
Registration Z5641389
- Registered from
- 29 August 2001
- Current end date
- 28 August 2027
- Trading names
- CALL PRIME
This is a candidate association, not an official Companies House link. The ICO file supplies no company number. The organisation name and postcode uniquely matched this company in the current snapshot. BritDB excludes all DPO contact fields and does not publish unmatched personal entries.
07 Public procurement
Contracts Finder awards
Get into Teaching Information Service
Department for Education · ocds-b5fd17-0f59751e-eb18-4f56-ac8f-dae45a86c592
- Supplier named in award
- Teleperformance Ltd
- Award value
- £44,816,813
- Contract period
- 1 October 2024 – 30 September 2029
- Published
- 29 July 2024
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79512000
- Source release ID
- ocds-b5fd17-0f59751e-eb18-4f56-ac8f-dae45a86c592-2024-07-29T09:46:33+01:00
Contact Centres and Business Services
Crown Commercial Service · ocds-b5fd17-46c16a52-186b-4ddf-b1ad-d3d80c86dbe7
- Supplier named in award
- TELEPERFORMANCE LIMITED
- Award value
- £3,500,000,000
- Contract period
- 10 August 2021 – 9 February 2026
- Published
- 8 April 2025
- Procedure
- Open procedure (above threshold)
- Main CPV
- 48400000
- Source release ID
- ocds-b5fd17-46c16a52-186b-4ddf-b1ad-d3d80c86dbe7-2025-04-08T15:25:16+01:00
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social Care : Department of Health and Social Care · ocds-b5fd17-2339f7cb-3562-47b5-af22-ed1a2abb90c0
- Supplier named in award
- TELEPERFORMANCE LIMITED
- Award value
- £25,000,000
- Contract period
- 17 May 2021 – 17 January 2022
- Published
- 3 September 2021
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79512000
- Source release ID
- ocds-b5fd17-2339f7cb-3562-47b5-af22-ed1a2abb90c0-2021-09-03T16:43:05+01:00
COVID-19 Vaccination Helpline - Call Handling
NHS England · ocds-b5fd17-7da9518f-8cde-4730-afa1-2d3e4f65d68d
- Supplier named in award
- Teleperformance Limited
- Award value
- £53,867,602
- Contract period
- 6 January 2021 – 7 July 2021
- Published
- 26 February 2021
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79000000
- Source release ID
- ocds-b5fd17-7da9518f-8cde-4730-afa1-2d3e4f65d68d-2021-02-26T15:57:53Z
COVID-19 Consular Call Handling
FOREIGN & COMMONWEALTH OFFICE · ocds-b5fd17-af30babe-e7c5-42f4-970e-e113bcf27e8e
- Supplier named in award
- TELEPERFORMANCE LIMITED
- Award value
- £3,000,000
- Contract period
- 26 March 2020 – 26 September 2020
- Published
- 27 May 2020
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79511000
- Source release ID
- ocds-b5fd17-af30babe-e7c5-42f4-970e-e113bcf27e8e-2020-05-27T11:13:45+01:00
Provision of Contact Centre Services to Support Royal Navy and Royal Air Force Recruitment
MINISTRY OF DEFENCE · ocds-b5fd17-84d9fab6-c194-4715-a936-81559d26c6f5
- Supplier named in award
- TELEPERFORMANCE LIMITED
- Award value
- £9,722,000
- Contract period
- 29 September 2019 – 29 September 2024
- Published
- 20 November 2019
- Procedure
- Call-off from a framework agreement
- Main CPV
- 32523000
- Source release ID
- ocds-b5fd17-84d9fab6-c194-4715-a936-81559d26c6f5-2019-11-20T16:00:38Z
Home Office Contact Centre Services
Home Office · ocds-b5fd17-9a961dff-018b-4f89-ae0d-39bb426611a8
- Supplier named in award
- TELEPERFORMANCE LIMITED
- Award value
- £22,800,000
- Contract period
- 1 November 2019 – 31 October 2024
- Published
- 7 October 2019
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79510000
- Source release ID
- ocds-b5fd17-9a961dff-018b-4f89-ae0d-39bb426611a8-2019-10-07T13:41:07+01:00
NOMS Out of Hours Telephony Service
Ministry Of Justice · ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470
- Supplier named in award
- TELEPERFORMANCE LIMITED
- Award value
- £70,790
- Contract period
- 30 June 2016 – 31 October 2018
- Published
- 22 February 2018
- Procedure
- Single tender action (below threshold)
- Main CPV
- 64200000
- Source release ID
- ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470-2018-02-22T16:07:29Z
Next Generation of Visa (NGOV) Services - International
Home Office · ocds-b5fd17-a1adc708-6c1d-4a61-9978-c703ca0e9189
- Supplier named in award
- TELEPERFORMANCE LIMITED
- Award value
- £166,700,000
- Contract period
- 1 April 2014 – 31 March 2021
- Published
- 6 December 2019
- Procedure
- Open procedure (above threshold)
- Main CPV
- 75112000
- Source release ID
- ocds-b5fd17-a1adc708-6c1d-4a61-9978-c703ca0e9189-2019-12-06T16:23:37Z
The supplier link is exact, but the award remains buyer-published procurement data. BritDB requires the GB-COH identifier supplied in the Contracts Finder OCDS release and does not infer suppliers from similar names.
08 Ownership and control
People with significant control
Teleperformance Holdings Limited
- Owns 75% or more of shares
- Country registered
- England And Wales
- Legal authority
- England And Wales
- Legal form
- Teleperformance Holdings Limited
- Place registered
- Companies House
- Registration number
- 04032641
- Notified
- 30 June 2016
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
09 Charity register
Charity Commission links
No exact company-number link in this snapshot
The Charity Commission extract did not explicitly associate this Companies House number with a charity. BritDB does not use a name-only match to fill the gap.
This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
10 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
11 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
12 Public procurement
Find a Tender links
Retention, storage and subsequent deletion of data relating to 119 VBS
NHS England · updated 22 September 2026
- Tender value
- Not supplied
- Awards
- 1
Outsourced Services
Crown Commercial Service · updated 9 September 2026
- Tender value
- £5,000,000,000
- Awards
- 2
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
13 Environmental register
Environment Agency waste registrations
No exact company-number registration linked
The licensed Environment Agency subset did not contain this exact Companies House number. BritDB did not attempt a name-only match.
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
14 Nature of business
Standard Industrial Classification
Data processing, hosting and related activities
15 Connected public record
Checks beyond the company register
Charity Commission
0 exact company-number links.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
2 procurement processes linked by exact GB-COH identifier.
Waste register
0 exact company-number registrations.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
16 Record timeline
Dates in the bulk record
- Detected change
Confirmation statement due date: 2026-09-24 → 2027-09-24
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Company name
Previous name: MM TELEPERFORMANCE LIMITED
- Incorporation
Company incorporated
17 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Annual employer reports linked by the exact source-supplied Companies House number.
Statutory supplier-payment reports linked by the exact source-supplied Companies House number.
Annual statement summaries linked by exact source company number.
Privacy-reduced candidate associations based on a unique exact name-and-postcode match.
Historic awards linked by exact source-supplied GB-COH company identifier.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.