01 Procurement
Tender overview
- Buyer
- Crown Commercial Service
- Status
- Complete
- Procurement method
- Open procedure
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — 30 April 2025
Description
This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
Citizen Experience
- Awarded
- 21 September 2025
- Award value
- £2,500,000,000
- Suppliers
- 21
- Signed contract
- 1 October 2025
Business Services
- Awarded
- 21 September 2025
- Award value
- £2,500,000,000
- Suppliers
- 13
- Signed contract
- 1 October 2025
03 Organisations
Buyers, suppliers and other parties
Crown Commercial Service
9th Floor, The Capital, Old Hall Street, Liverpool, UKD72, L3 9PP, United Kingdom
GB-PPON PBZB-4962-TVLRACCENTURE (UK) LIMITED
30 Fenchurch Street, London, UKI31, EC3M 3BD, United Kingdom
Companies House 04757301 →ADETIQ LIMITED
Avery House, 69 North Street, Portslade, UKJ21, BN41 1DH, United Kingdom
Companies House 02024532 →ARVATO LIMITED
One Fleet Place, London, UKI43, EC4M 7WS, United Kingdom
Companies House 03923307 →AXIS RECRUITMENT LIMITED
331 Haydn Road, Nottingham, UKF14, NG5 1DG, United Kingdom
Companies House 04827750 →BILL GOSLING OUTSOURCING LIMITED
Adamson House Towers Business Park, Manchester, UKD33, M20 2YY, United Kingdom
Companies House 00984439 →CAPITA BUSINESS SERVICES LTD
First Floor, 2 Kingdom Street, London, UKI32, W2 6BD, United Kingdom
Companies House 02299747 →CENTRIC HR LIMITED
Hawkesyard Estate, Hawesyard Hall Hawkesyard Hall, Rugeley, UKG24, WS15 1PU, United Kingdom
Companies House 10412578 →CGI IT UK LIMITED
14th Floor, 20 Fenchurch Street, London, UKI31, EC3M 3BY, United Kingdom
Companies House 00947968 →CHARLES NOVACROFT DIRECT LIMITED
Seebeck House 1 Seebeck Place, Milton Keynes, UKJ12, MK5 8FR, United Kingdom
Companies House 03601214 →CLEARANSWER CALL CENTRES LIMITED
162-164 High Street, Rayleigh, UKH37, SS6 7BS, United Kingdom
Companies House 04549385 →CONCENTRIX TSC UK LTD
1 Central Park Avenue,, Larbert, UKM76, FK5 4RX, United Kingdom
Companies House SC146564 →DDC OUTSOURCING SOLUTIONS LIMITED
The Data Solutions Centre, Worksop, UKF15, S80 2RT, United Kingdom
Companies House 02151319 →FIRSTSOURCE SOLUTIONS UK LIMITED
Lynton House, 7-12 Tavistock Square, UKI31, WC1H 9LT, United Kingdom
Companies House 03999896 →FOUNDEVER GB LIMITED
Earlsdon Park, Coventry, UKG33, CV1 3BH, United Kingdom
Companies House 03450786 →G4S FACILITIES MANAGEMENT (UK) LIMITED
6th Floor 50 Broadway, London, UKI32, SW1H 0DB, United Kingdom
Companies House 03333860 →HINDUJA GLOBAL SOLUTIONS UK LIMITED
Part Eleventh Floor West Vantage, Brentford, UKI75, TW8 9AG, United Kingdom
Companies House 03017799 →HUNTSWOOD CTC LIMITED
6th Floor Reading Bridge House, Reading, UKJ11, RG1 8LS, United Kingdom
Companies House 03969379 →INTERACT CC LTD
2 Castle Business Village, Hampton, UKI75, TW12 2BX, United Kingdom
Companies House 07641743 →JOURNEYCALL LIMITED
14 City Quay, Dundee, UKM71, DD1 3JA, United Kingdom
Companies House SC202170 →KONECTA UK LIMITED
8 Harbour Exchange Square, London, UKI42, E14 9HF, United Kingdom
Companies House 02824494 →KURA (CS) LIMITED
Citypoint, Glasgow, UKM82, G4 0JY, United Kingdom
Companies House SC476104 →LIBERATA UK LIMITED
60 Cheapside 2nd Floor Front, London, UKI31, EC2V 6AX, United Kingdom
Companies House 01238274 →MANGO DIRECT MARKETING LTD
1 Balloo Court, Bangor, UKN09, BT19 7AT, United Kingdom
Companies House NI070069 →MARSTON (HOLDINGS) LIMITED
Rutland House 8th Floor, Birmingham, UKG31, B3 2JR, United Kingdom
Companies House 04305487 →MAXIMUS UK SERVICES LIMITED
18c Meridian East, Leicester, UKF22, LE19 1WZ, United Kingdom
Companies House 09072343 →NCO EUROPE LIMITED
New City House, Preston, UKD45, PR1 1AF, United Kingdom
Companies House 03122581 →NHS Shared Business Services Limited
Three Cherry Trees Lane, Hemel Hempstead, UKH23, HP2 7AH, United Kingdom
Companies House 05280446 →PRICEWATERHOUSECOOPERS LLP
1 Embankment Place, London, UKI32, WC2N 6RH, United Kingdom
Companies House OC303525 →REED IN PARTNERSHIP LIMITED
Academy Court, 94 Chancery Lane, London, UKI31, WC2A 1DT, United Kingdom
Companies House 00851645 →ResQ Limited
1st Floor 1 Paragon Square, Hull, UKE11, HU1 3JZ, United Kingdom
Companies House 07711754 →SENSEE OPERATIONS LIMITED
Kingsgate, Birkenhead, UKD74, CH41 1LH, United Kingdom
Companies House 15445336 →SERCO LIMITED
Serco House, 16 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, UKJ37, RG27 9UY, United Kingdom
Companies House 00242246 →SIGMA CONNECTED LTD
Mclaren Building, Birmingham, UKG31, B4 7LR, United Kingdom
Companies House 01221157 →SOPRA STERIA LIMITED
Three Cherry Trees Lane, Hemel Hempstead, UKH23, HP2 7AH, United Kingdom
Companies House 04077975 →TATA CONSULTANCY SERVICES LIMITED
18 Grosvenor Place, London, UKI32, SW1X 7HS, United Kingdom
Companies House FC025271 →TECH MAHINDRA
Plot No. 1, Phase - III, Rajiv Gandhi Infotech Park, Hinjewadi, Pune, IN, 411057, India
GB-PPON PLJQ-3743-XMBWTELEPERFORMANCE LIMITED
Spectrum House, Bristol, UKK11, BS1 3LG, United Kingdom
Companies House 02060289 →THE ENERGY SAVING TRUST LIMITED
223-231 Pentonville Road, London, UKI43, N1 9NG, United Kingdom
Companies House 02622374 →WIPRO IT SERVICES UK SOCIETAS
Kings Court, 185 Kings Road, Reading, Berkshire, UKJ11, RG1 4EX, United Kingdom
Companies House SE000134 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.