THE CHILTERN RAILWAY COMPANY LIMITED

It is the Company's policy to agree appropriate terms of payment with suppliers for each transaction or a series of transactions, and abide by those terms based on the timely submission of valid invoices. Historically, our 'Standard Payment Terms' were NET Monthly (meaning the end of the month, following the month of invoice), however, for new suppliers they are 30 days and on some occasions variations to these standard payment terms might be agreed.

Dispute Escalation
Without prejudice to either Party’s right to seek interlocutory relief in the courts the Parties shall use their best efforts to negotiate in good faith and settle amicably any dispute that may arise out of or relate to this Agreement (or its construction, validity, or termination) (a “Dispute”). If a Dispute cannot be settled through negotiations by appropriate representatives of each of the Parties, either Party may give to the other a notice in writing (a “Dispute Notice”). Within seven days of the Dispute Notice being given the Parties shall each refer the Dispute to the senior representatives nominated by the managing director of each Party who shall meet in order to attempt to resolve the dispute. If the Dispute is not settled by agreement in writing between the Parties within 14 days of the Dispute Notice, it shall be resolved in accordance with Clauses 32 and 37.

Mediation
Any Dispute may be referred to mediation in accordance with the Centre for Dispute Resolution (CEDR) Model Mediation Procedure. The mediation shall be conducted by a single mediator appointed by mutual agreement, or (failing mutual agreement within seven days of a notice from either Party to the other calling upon the other so to agree) by the Centre for Dispute Resolution. Both Parties agree to co-operate fully with such mediator, provide such assistance as is necessary to enable the mediator to discharge his duties, and to bear equally between them the fees and expenses of the mediator.

The mediation shall be conducted in England in English. The mediation shall be conducted without prejudice to the rights of any of the Parties in future proceedings.

Other Information
Suppliers are asked to send their invoices to the below postal and e-mail address. If invoices are sent to another postal address or to an individual’s e-mail account, this will set back the payment of an invoice as we will be delayed from our usual process.

FAO Accounts Payable
3rd Floor, Sunley House
Oxford Road, Aylesbury
BUCKS, HP19 8EZ
E-mail to: AccountsPayable@ChilternRailways.co.uk