TXT In plain English
Company description
ICS OPERATIONS LIMITED is a UK company whose Companies House status is “Active” and whose registered company type is “Private Limited Company”. Incorporated on 10 June 2003; registered for 23 years; registered office reported in LONDON, UNITED KINGDOM. Its primary declared activity is 78200 · Temporary employment agency activities, with 1 additional SIC activity reported.
This BritDB profile also contains linked public records: 1 PSC record, 33 procurement records. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- ICS OPERATIONS LIMITED
- Company number
- 04793945
- Company type
- Private Limited Company
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- AUDIT EXEMPTION SUBSIDIARY
- Mortgage charges
- 6 total · 5 outstanding · 1 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
31 December 2025Next accounts due
30 September 2027Last statement made up to
15 March 2026Next statement due
29 March 2027BritDB does not infer overdue status when the source does not state it.
03 Workforce reporting
Gender pay gap
- Median bonus gap
- 26.6%
- Mean bonus gap
- 47.4%
- Women receiving bonus
- 24.0%
- Men receiving bonus
- 33.5%
- Women in top quartile
- 58.0%
- Women in upper middle quartile
- 64.0%
- Women in lower middle quartile
- 66.0%
- Women in lower quartile
- 63.0%
Earlier reporting years (2)
- 500 to 99910.0% median hourly gap
- 250 to 4992.0% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
04 Supplier payments
Payment practices and performance
- Reporting period
- 1 January 2026 – 30 June 2026
- Filed
- 20 July 2026
- Shortest standard term
- 7 days
- Longest standard term
- 60 days
- E-invoicing offered
- Yes
- Supply-chain finance
- Not offered
- Payment codes
- No
- Construction retentions
- No qualifying construction contracts
Complete reported payment fields
- Policy regime
- Regime-3
- Financial period started
- 1 January 2026
- Qualifying contracts
- Yes
- Payments made
- Yes
- Invoice value paid within 30 days
- £2,144,818
- Invoice value paid in 31–60 days
- £543,982
- Invoice value paid after 60 days
- £64,890
- Invoice value paid outside agreed terms
- £241,986
- Invoices paid in 31–60 days
- 20.0%
- Invoices unpaid due to dispute
- 4.0%
- Maximum contractual payment period
- 60 days
- Supplier-list charging policy
- No
- Supplier-list charges made
- No
Reported terms and dispute process
- Standard payment terms
30 days from date of invoice
- Dispute resolution process
All suppliers are to contact our designated email account apqueries@acaciumgroup.com to document any queries or disputes. All queries will be addressed by the Finance team and if required, the approving Manager of the expenditure. Queries will be addressed within 72 hours along with a response given to the supplier and what the next steps are.
Earlier payment reports (4 shown)
- 26.0 average days to pay26.0% outside terms
- 26.0 average days to pay24.0% outside terms
- 35.0 average days to pay37.0% outside terms
- 35.0 average days to pay46.0% outside terms
This is a company-submitted statutory disclosure, not a credit rating. BritDB preserves the reporting period and links the report only through the Companies House number supplied by the official service. Percentages describe payments made during that period and may change in later reports.
CQC Regulated care
CQC care-location candidate
Candidate association only. CQC does not confirm this Companies House identity; BritDB requires one unique exact provider-name and postcode match.
05 Data protection
ICO fee-payer registration
ICS Operations Limited
Registration ZA304934
- Registered from
- 9 January 2018
- Current end date
- 8 January 2027
- Trading names
- ICS Assessment Services, ICS Diagnostics, ICS Digital Therapies, ICS Insourcing, Quality Assured Projects
This is a candidate association, not an official Companies House link. The ICO file supplies no company number. The organisation name and postcode uniquely matched this company in the current snapshot. BritDB excludes all DPO contact fields and does not publish unmatched personal entries.
06 Public procurement
Contracts Finder awards
203_25 Technology Enabled Care Products and Services
Espo · ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7
- Supplier named in award
- ICS OPERATIONS LIMITED (t/a Xyla)
- Award value
- £16,000,000
- Contract period
- 18 August 2025 – 17 August 2027
- Published
- 18 November 2025
- Procedure
- Open procedure (above threshold)
- Main CPV
- 32500000
- Source release ID
- ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7-2025-11-18T16:23:01Z
Services Relating to Needs Assessments under the Care Act 2014
London Borough of Bromley Council · ocds-b5fd17-e72d883c-3eb1-4aab-8294-b73e498908af
- Supplier named in award
- ICS OPERATIONS LIMITED T/A XYLA HEALTH & SOCIAL SERVICES LTD
- Award value
- £86,960
- Contract period
- 25 March 2024 – 1 June 2024
- Published
- 23 April 2024
- Procedure
- Competitive quotation (below threshold)
- Main CPV
- 85100000
- Source release ID
- ocds-b5fd17-e72d883c-3eb1-4aab-8294-b73e498908af-2024-04-23T09:11:05+01:00
INSOURCING OF CLINICAL SUPPORT SERVICES (10203)
NHS Shared Business Services · ocds-b5fd17-8d53f33c-b040-4fdf-8519-5b022c1d83e1
- Supplier named in award
- ICS Operations Limited t/a Xyla Elective Care
- Award value
- £800,000,000
- Contract period
- 3 July 2023 – 2 July 2027
- Published
- 15 August 2023
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85100000
- Source release ID
- ocds-b5fd17-8d53f33c-b040-4fdf-8519-5b022c1d83e1-2023-08-15T17:31:20+01:00
3142/LM - Online Psychological Therapy for Students & Counselling Services for University Staff - Framework Agreement
UNIVERSITY OF SHEFFIELD · ocds-b5fd17-c4bd9c53-7387-4cf7-b086-76df91a9d5ce
- Supplier named in award
- ICS Operations Limited t/a Xyla Digital Therapies
- Award value
- £550,000
- Contract period
- 1 April 2023 – 31 March 2025
- Published
- 29 March 2023
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85140000
- Source release ID
- ocds-b5fd17-c4bd9c53-7387-4cf7-b086-76df91a9d5ce-2023-03-29T09:29:27+01:00
WCC Second Refresh of the Therapeutic Services Framework for Children Adopted and placed on a Special Guardianship Order in the ACE Region
Warwickshire County Council · ocds-b5fd17-9e3af278-283c-40b8-b918-3520d5b08e88
- Supplier named in award
- ICS Operations Limited t/a Xyla Digital Therapy Childrens Young
- Award value
- £4,000,000
- Contract period
- 1 January 2023 – 28 February 2025
- Published
- 29 December 2022
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85312320
- Source release ID
- ocds-b5fd17-9e3af278-283c-40b8-b918-3520d5b08e88-2022-12-29T10:59:27Z
NHS Workforce Alliance Framework Agreement for Insourced Services to Support the Provision of Healthcare Services by NHS and other public bodies (including Clinical Services)
North of England Commercial Procurement Collaborative (NOE CPC) · ocds-b5fd17-759c3950-9a2b-4b32-8d9c-c2680f8321d3
- Supplier named in award
- ICS OPERATIONS LIMITED
- Award value
- £2,000,000,000
- Contract period
- 1 November 2021 – 31 October 2025
- Published
- 30 November 2021
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85100000
- Source release ID
- ocds-b5fd17-759c3950-9a2b-4b32-8d9c-c2680f8321d3-2021-11-30T12:29:34Z
Framework for the provision of Dermatology Services
East Of England NHS Collaborative Hub · ocds-b5fd17-0ca83a60-e0dd-49fb-9c55-4ec62dc67be7
- Supplier named in award
- ICS Operations Limited
- Award value
- £48,000,000
- Contract period
- 5 February 2021 – 4 February 2024
- Published
- 1 March 2021
- Procedure
- Open procedure (above threshold)
- Main CPV
- 85121282
- Source release ID
- ocds-b5fd17-0ca83a60-e0dd-49fb-9c55-4ec62dc67be7-2021-03-01T12:39:27Z
Specialist Best Interest Assessors (DoLs)
Warwickshire County Council · ocds-b5fd17-5f056950-b53d-4098-8221-4c8f42c72c1b
- Supplier named in award
- ICS Operations Limited
- Award value
- £900,000
- Contract period
- 7 December 2020 – 31 March 2022
- Published
- 9 December 2020
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79000000
- Source release ID
- ocds-b5fd17-5f056950-b53d-4098-8221-4c8f42c72c1b-2020-12-09T13:09:44Z
The supplier link is exact, but the award remains buyer-published procurement data. BritDB requires the GB-COH identifier supplied in the Contracts Finder OCDS release and does not infer suppliers from similar names.
07 Ownership and control
People with significant control
Icsg Limited
- Owns 75% or more of shares
- Controls 75% or more of voting rights
- Country registered
- United Kingdom
- Legal authority
- Companies Act 2006
- Legal form
- Limited
- Place registered
- Companies House
- Registration number
- 07268397
- Notified
- 6 April 2016
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
08 Charity register
Charity Commission links
No exact company-number link in this snapshot
The Charity Commission extract did not explicitly associate this Companies House number with a charity. BritDB does not use a name-only match to fill the gap.
This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
09 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
10 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
11 Public procurement
Find a Tender links
Echo Scans Additional Services
SOUTH TEES HOSPITALS NHS FOUNDATION TRUST · updated 21 September 2026
- Tender value
- Not supplied
- Awards
- 1
National Framework Agreement for the Provision of Autism and ADHD Assessment Services
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST · updated 4 August 2026
- Tender value
- £15,000,000
- Awards
- 61
Teledermatology Services
NHS Thames Valley Integrated Care Board · updated 13 July 2026
- Tender value
- Not supplied
- Awards
- 1
Provision of an on-site echocardiography service.
MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST · updated 9 July 2026
- Tender value
- Not supplied
- Awards
- 1
Deprivation of Liberty Safeguards (DOLS) assessments
Coventry City Council · updated 21 May 2026
- Tender value
- Not supplied
- Awards
- 1
TEC Enabled Discharge Monitoring Service
WM5G LIMITED · updated 1 May 2026
- Tender value
- £30,000,000
- Awards
- 17
CCE Capsules
WM5G LIMITED · updated 23 April 2026
- Tender value
- Not supplied
- Awards
- 2
Digital Therapies call off
NORFOLK AND SUFFOLK NHS FOUNDATION TRUST · updated 15 April 2026
- Tender value
- Not supplied
- Awards
- 1
Insourcing of Dermatology Services
SOMERSET NHS FOUNDATION TRUST · updated 23 March 2026
- Tender value
- Not supplied
- Awards
- 1
Clinical Diagnosis and Treatment
East of England NHS collaborative Procurement Hub · updated 30 January 2026
- Tender value
- £18,000,000
- Awards
- 21
UHB Neurophysiology Service at Washwood Heath CDC - PSR Competitive Process
UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST · updated 27 January 2026
- Tender value
- £1,880,000
- Awards
- 1
203_25 Technology Enabled Care Products and Services
ESPO · updated 18 November 2025
- Tender value
- £16,000,000
- Awards
- 4
Provision of an on-site echocardiography service.
MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST · updated 13 October 2025
- Tender value
- Not supplied
- Awards
- 1
Clinical Services
WM5G LIMITED · updated 3 September 2025
- Tender value
- Not supplied
- Awards
- 1
Outsourcing of Adult Autism Diagnostic Assessments
NORTH EAST LONDON NHS FOUNDATION TRUST · updated 30 May 2025
- Tender value
- Not supplied
- Awards
- 1
Mental Health, Learning Disability and Autism: Assessment and Diagnosis, NHS Talking Therapies and Crisis Services (SBS10239)
N H S Shared Business Services · updated 24 March 2025
- Tender value
- £70,000,000
- Awards
- 3
Insourcing of ENT Services
The Shrewsbury and Telford Hospital NHS Trust · updated 10 February 2025
- Tender value
- Not supplied
- Awards
- 43
Preoperative Assessment Insourcing Support
UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST · updated 7 February 2025
- Tender value
- Not supplied
- Awards
- 1
NHS Bristol, North Somerset, and South Gloucestershire Integrated Care Board LeDer Mortality Reviews
NHS Bristol, North Somerset And South Gloucestershire Integrated Care Board · updated 16 October 2024
- Tender value
- £424,000
- Awards
- 2
NOUS Insourcing
The Shrewsbury and Telford Hospital NHS Trust · updated 19 June 2024
- Tender value
- £800,000,000
- Awards
- 42
Showing the first 20 of 25 linked procurement processes.
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
12 Environmental register
Environment Agency waste registrations
No exact company-number registration linked
The licensed Environment Agency subset did not contain this exact Companies House number. BritDB did not attempt a name-only match.
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
13 Nature of business
Standard Industrial Classification
Other human health activities
14 Connected public record
Checks beyond the company register
Charity Commission
0 exact company-number links.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
25 procurement processes linked by exact GB-COH identifier.
Waste register
0 exact company-number registrations.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
15 Record timeline
Dates in the bulk record
- Detected change
Accounts due date: 2026-09-30 → 2027-09-30
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Company name
Previous name: SWIM SPECIALIST RECRUITMENT LIMITED
- Incorporation
Company incorporated
16 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Annual employer reports linked by the exact source-supplied Companies House number.
Statutory supplier-payment reports linked by the exact source-supplied Companies House number.
Candidate locations based on a unique exact provider-name and postcode match.
Privacy-reduced candidate associations based on a unique exact name-and-postcode match.
Historic awards linked by exact source-supplied GB-COH company identifier.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.