TXT In plain English
Company description
JOURNEYCALL LIMITED is a UK company whose Companies House status is “Active” and whose registered company type is “Private Limited Company”. Incorporated on 7 December 1999; registered for 26 years; registered office reported in DUNDEE, SCOTLAND. Its primary declared activity is 82200 · Activities of call centres.
In its latest electronically filed accounts for the period ended 31 July 2025, it reported net assets £2,133,400, average employees 390. This BritDB profile also contains linked public records: 1 PSC record, 5 trade marks, 6 procurement records. This description is assembled from public data, is not a reliability assessment, and should be checked against the cited sources before a legally significant decision.
Web facts are never added from a name match alone. Internet enrichment requires the exact Companies House ID in Wikidata, and ambiguous results are excluded.
01 Company overview
Identity and registration
- Official name
- JOURNEYCALL LIMITED
- Company number
- SC202170
- Company type
- Private Limited Company
- Status
- Active
- Country of origin
- United Kingdom
- Dissolution date
- Not supplied
- Accounts category
- SMALL
- Mortgage charges
- 6 total · 1 outstanding · 5 satisfied
- Limited partnership members
- 0 general · 0 limited
A registered office is not necessarily a trading location. The address is reproduced from the Companies House bulk record and should be interpreted in that legal context.
02 Filing dates
Accounts and statements
Last accounts made up to
31 July 2025Next accounts due
30 April 2027Last statement made up to
7 December 2025Next statement due
21 December 2026BritDB does not infer overdue status when the source does not state it.
03 Filed financials
Latest electronic accounts
- Fixed assets
- £115,498
- Net assets
- £2,133,400
- Current assets
- £3,193,621
- Current liabilities
- £1,166,591
- Total assets less current liabilities
- £2,142,528
- Cash at bank
- £379,784
- Equity
- £2,133,400
Figures are taken from company-filed iXBRL/XBRL. Coverage is limited to electronic filings in the imported Companies House batch. Missing figures do not mean zero, and values have not been audited by BritDB.
04 Workforce reporting
Gender pay gap
- Median bonus gap
- 0.0%
- Mean bonus gap
- 30.9%
- Women receiving bonus
- 5.8%
- Men receiving bonus
- 7.1%
- Women in top quartile
- 46.0%
- Women in upper middle quartile
- 51.0%
- Women in lower middle quartile
- 56.0%
- Women in lower quartile
- 50.0%
Earlier reporting years (4)
- 250 to 4990.0% median hourly gap
- Less than 2500.0% median hourly gap
- 250 to 4990.0% median hourly gap
- 250 to 4990.7% median hourly gap
Positive gaps mean men were paid more; negative gaps mean women were paid more. These figures are employer-reported and describe the workforce distribution, not equal pay for the same job. The company link uses the exact Companies House number supplied by the service.
05 Global legal identity
Legal Entity Identifier
JOURNEYCALL LIMITED
LEI 8945001FVWDY5ZQF0338 · jurisdiction GB
- Legal form
- H0PO
- Entity category
- GENERAL
- Entity created
- 7 December 1999
- Initial LEI registration
- 19 February 2021
- LEI last updated
- 30 December 2025
- Next renewal
- 19 February 2027
- Managing LOU
- 529900F6BNUR3RJ2WH29
- Legal address
- 3 James Chalmers Road, Arbroath Enterprise Park, Arbroath, DD11 3RQ, GB
- Headquarters address
- 3 James Chalmers Road, Arbroath Enterprise Park, Arbroath, DD11 3RQ, GB
GLEIF parent-reporting exceptions
DIRECT ACCOUNTING CONSOLIDATION PARENT
NATURAL_PERSONS
ULTIMATE ACCOUNTING CONSOLIDATION PARENT
NATURAL_PERSONS
LEI data provides global legal identity and source-reported relationships, not a credit or regulatory approval. BritDB links Level 1 identities only through GLEIF’s Companies House registration-authority identifier and exact company number; Level 2 parent and fund relationships and reporting exceptions are reproduced as supplied by GLEIF.
06 Public procurement
Contracts Finder awards
Passenger Assist Contact Handling
TRANSPORT FOR LONDON · ocds-b5fd17-7dc892a6-2125-4296-8a07-b59d93e2f5ae
- Supplier named in award
- Journeycall Limited
- Award value
- £100,000
- Contract period
- 21 July 2026 – 20 January 2031
- Published
- 10 August 2026
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79510000
- Source release ID
- ocds-b5fd17-7dc892a6-2125-4296-8a07-b59d93e2f5ae-2026-08-10T14:09:51+01:00
Concessions Contact Handling Services
TRANSPORT FOR LONDON · ocds-b5fd17-ec370a4d-768b-4d1e-9946-7167cb89c107
- Supplier named in award
- Journeycall Limited
- Award value
- £14,279,000
- Contract period
- 30 March 2026 – 29 March 2030
- Published
- 4 March 2026
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79512000
- Source release ID
- ocds-b5fd17-ec370a4d-768b-4d1e-9946-7167cb89c107-2026-03-04T09:55:51Z
Oyster Cards Contact Handling Services
TRANSPORT FOR LONDON · ocds-b5fd17-0919cfa7-e831-4c02-9ff6-617ffebe15f5
- Supplier named in award
- Journeycall Limited
- Award value
- £11,500,000
- Contract period
- 1 August 2025 – 31 July 2029
- Published
- 27 February 2026
- Procedure
- Call-off from a framework agreement
- Main CPV
- 79510000
- Source release ID
- ocds-b5fd17-0919cfa7-e831-4c02-9ff6-617ffebe15f5-2026-02-27T15:19:22Z
Oyster Cards Fulfilment Services
TRANSPORT FOR LONDON · ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c
- Supplier named in award
- Journeycall Limited
- Award value
- £600,000
- Contract period
- 1 August 2025 – 31 July 2029
- Published
- 27 February 2026
- Procedure
- Call-off from a framework agreement
- Main CPV
- 30162000
- Source release ID
- ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c-2026-02-27T12:47:11Z
The supplier link is exact, but the award remains buyer-published procurement data. BritDB requires the GB-COH identifier supplied in the Contracts Finder OCDS release and does not infer suppliers from similar names.
TM UK trade marks
Exact owner-name matches
DELAYCHECK
Owner Journeycall Limited · classes 9,35,36,42
- Filed / designated
- 27 July 2016
- Valid until / renewal due
- 27 July 2026
DELAYCHECK DELAY IS MONEY AUTOMATIC REFUNDS FOR DELAYS
Owner Journeycall Limited · classes 9,35,36,42
- Filed / designated
- 27 July 2016
- Valid until / renewal due
- 27 July 2026
RAILTRAX
Owner Journeycall Limited · classes 39
- Filed / designated
- 27 July 2016
- Valid until / renewal due
- 27 July 2026
RAILTRAX
Owner Journeycall Limited · classes 39
- Filed / designated
- 27 July 2016
- Valid until / renewal due
- 27 July 2026
JOURNEYCALL
Owner Journeycall Limited · classes 35,36,39
- Filed / designated
- 15 July 2016
- Valid until / renewal due
- 15 July 2026
This is an exact normalised company-name match, not a registrar-confirmed ownership link. Another legal entity can have the same or a very similar name. UKIPO data is a historical 2018 snapshot; verify the owner and current status before relying on it.
07 Ownership and control
People with significant control
Esp Systex Holdings Limited
- Owns 75% or more of shares
- Controls 75% or more of voting rights
- Can appoint or remove directors
- Country registered
- England
- Legal authority
- Companies Act 2006
- Legal form
- Limited By Shares
- Place registered
- Companies House
- Registration number
- 07123448
- Notified
- 6 April 2016
PSC records are company-filed public-register information. When the exact same displayed individual name occurs at multiple companies, BritDB offers a non-indexed cross-reference page. It is a name match only, not proof that the records describe the same person. Service addresses and partial dates of birth are deliberately omitted.
08 Charity register
Charity Commission links
No exact company-number link in this snapshot
The Charity Commission extract did not explicitly associate this Companies House number with a charity. BritDB does not use a name-only match to fill the gap.
This company-level check covers the Charity Commission for England and Wales. Links are accepted only when the official extract supplies this exact company registration number. Scottish charities now have separate OSCR profiles, but OSCR’s bulk fields do not provide a Companies House number, so BritDB does not infer a company link.
09 Northern Ireland charity register
CCNI exact company links
No unambiguous company-number link found
The CCNI source number did not resolve uniquely to this Companies House record. BritDB did not use a name or address match.
CCNI publishes company numbers without a jurisdiction prefix. BritDB links only when the plausible padded UK and NI candidates resolve to exactly one Companies House company.
10 Sanctions screening
UK Sanctions List
No exact business-registration-number link found
The imported UK Sanctions List did not supply this Companies House number as a UK-linked business identifier. BritDB did not attempt a name-only match.
No exact link is not sanctions clearance. UK restrictions can apply through ownership or control even where an entity is not separately named. Always use the current official list and obtain appropriate advice for a legally significant decision.
11 Public procurement
Find a Tender links
Outsourced Services
Crown Commercial Service · updated 9 September 2026
- Tender value
- £5,000,000,000
- Awards
- 2
Out of Hours Call-Handling Services
BELIEVE HOUSING LIMITED · updated 30 January 2026
- Tender value
- £250,000
- Awards
- 1
These links use only the GB-COH identifier supplied in the procurement record. A company may have other public-sector work that is absent, older, below publication thresholds or published without a Companies House identifier.
12 Environmental register
Environment Agency waste registrations
No exact company-number registration linked
The licensed Environment Agency subset did not contain this exact Companies House number. BritDB did not attempt a name-only match.
This is a privacy-reduced, exact-company subset. The full official register also includes sole traders and applicants without a matching Companies House number. Check the current Environment Agency register before relying on registration status.
13 Nature of business
Standard Industrial Classification
14 Connected public record
Checks beyond the company register
Charity Commission
0 exact company-number links.
Northern Ireland charities
0 unambiguous company-number links.
Public contracts
2 procurement processes linked by exact GB-COH identifier.
Waste register
0 exact company-number registrations.
Corporate notices
The Gazette is not yet connected.
UK Sanctions List
No exact business-registration-number link in this report.
A checked source with no exact link is not a clean bill of health. Unchecked sources remain unknown, while sanctions may also apply through ownership or control of a listed person or entity.
15 Record timeline
Dates in the bulk record
- Confirmation statement
Latest confirmation statement made up to this date
- Accounts
Latest accounts made up to this date
- Incorporation
Company incorporated
16 Provenance
Sources for this profile
Identity, address, status, dates, SIC, previous names and mortgage totals.
Company-filed electronic accounts and extracted headline financial facts.
Annual employer reports linked by the exact source-supplied Companies House number.
Global legal identities linked through Companies House registration authority RA000585.
Historic awards linked by exact source-supplied GB-COH company identifier.
Current and ceased significant-control records joined by exact company number.
Daily England and Wales extract matched only by the official company registration number.
Daily CCNI export with company links only where the source number resolves unambiguously.
Complete FCDO list checked by exact UK-linked business registration number.
Procurement parties checked only through exact GB-COH identifiers.
Licensed subset linked only by exact Companies House number.
Financial regulation and licences.
Companies House, Charity Commission, OSCR and UK Sanctions List information is public-register data. BritDB reproduces and organises it with source-specific limits; official external links are kept on the dedicated source pages.