01 Procurement
Tender overview
- Buyer
- SANCTUARY HOUSING ASSOCIATION
- Status
- Complete
- Procurement method
- Direct award
- Category
- Not supplied
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
The project is for the procurement of a System Integrator for Sanctuary's existing, part built, Salesforce Customer Experience solution. The services comprise completing the build of the solution and transitioning it into the live environment. This includes the professional services, technical support and deliverables needed to finish the remaining implementation, configuration, integration and testing activities. The services also include deployment support, issue resolution, knowledge transfer and transition assistance. The scope is intended to ensure the platform is properly implemented, integrated and ready for effective live operation.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
SI for Customer Experience Platform
- Awarded
- 22 June 2026
- Award value
- £4,450,000
- Suppliers
- 1
- Signed contract
- 12 July 2026
03 Organisations
Buyers, suppliers and other parties
SANCTUARY HOUSING ASSOCIATION
Chamber Court, Castle Street, Worcester, UKG12, WR1 3ZQ, United Kingdom
Companies House IP19059R →DELAWARE DIGITAL LLP
83 Baker Street, London, UKI32, W1U 6AG, United Kingdom
Companies House OC414273 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.