01 Procurement
Tender overview
- Buyer
- Victoria and Albert Museum
- Status
- Complete
- Procurement method
- Competitive flexible procedure
- Category
- services
- CPV classification
- Not supplied
- Tender period
- Not supplied — Not supplied
Description
This contract details notice is not a call for competition. We are required by law to publish this notice to provide details of a contract that we have already awarded. The V&A has entered into a contract for Soft FM (Facilities Management) services which includes, but is not limited to, the below services across the V&A estate in London and the South East: • General Services • Cleaning & Housekeeping • Waste Management • Portering Services • Support Services for Events • Pest Control • Logistics • Window Cleaning • Washroom Hygiene • Grounds Maintenance The following organisation has carried out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement was assisting us with drafting procurement documentation and evaluating submissions from suppliers.
This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.
02 Awards and contracts
Published award records
V&A - Soft FM
- Awarded
- 20 March 2026
- Award value
- £25,314,658
- Suppliers
- 1
- Signed contract
- 30 June 2026
03 Organisations
Buyers, suppliers and other parties
Victoria and Albert Museum
Cromwell Road, London, UKI33, SW7 2RL, United Kingdom
GB-PPON PQLN-4536-WVGNDOC CLEANING LIMITED
46-54 High Street, Essex, UKH36, CM4 9DW, United Kingdom
Companies House 04384324 →MITIE CLEANING & ENVIRONMENTAL SERVICES LIMITED
Level 12 The Shard, London, UKI44, SE1 9SG, United Kingdom
Companies House 00686377 →OCS GROUP UK LIMITED
New Century House, Ipswich, UKH14, IP3 9SJ, United Kingdom
Companies House 03056469 →TOTAL SUPPORT SERVICES LIMITED
Lynwood House, 2-4 Crofton Road, Orpington, UKI61, BR6 8QE, United Kingdom
Companies House 02821660 →Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.
04 Provenance
Source for this process
Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.