FTS UK public procurement

V&A - Soft FM

Victoria and Albert Museum

CompleteOCDS ID ocds-h6vhtk-04fe69
Tender value£27,358,0001 awards · 1 contracts

01 Procurement

Tender overview

Updated 1 July 2026
Buyer
Victoria and Albert Museum
Status
Complete
Procurement method
Competitive flexible procedure
Category
services
CPV classification
Not supplied
Tender period
Not supplied — Not supplied

Description

This contract details notice is not a call for competition. We are required by law to publish this notice to provide details of a contract that we have already awarded. The V&A has entered into a contract for Soft FM (Facilities Management) services which includes, but is not limited to, the below services across the V&A estate in London and the South East: • General Services • Cleaning & Housekeeping • Waste Management • Portering Services • Support Services for Events • Pest Control • Logistics • Window Cleaning • Washroom Hygiene • Grounds Maintenance The following organisation has carried out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement was assisting us with drafting procurement documentation and evaluating submissions from suppliers.

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This page represents one OCDS contracting process. Notices can be revised over time. Values may be estimates, award values or contract values and should be read with their displayed stage and date.

02 Awards and contracts

Published award records

1 shown
Active

V&A - Soft FM

Awarded
20 March 2026
Award value
£25,314,658
Suppliers
1
Signed contract
30 June 2026

03 Organisations

Buyers, suppliers and other parties

5 parties
Buyer

Victoria and Albert Museum

Cromwell Road, London, UKI33, SW7 2RL, United Kingdom

GB-PPON PQLN-4536-WVGN
Tenderer

MITIE CLEANING & ENVIRONMENTAL SERVICES LIMITED

Level 12 The Shard, London, UKI44, SE1 9SG, United Kingdom

Companies House 00686377 →
Supplier

TOTAL SUPPORT SERVICES LIMITED

Lynwood House, 2-4 Crofton Road, Orpington, UKI61, BR6 8QE, United Kingdom

Companies House 02821660 →

Companies House links appear only for explicit GB-COH identifiers. BritDB does not create company links from a similar name or address.

04 Provenance

Source for this process

Contains public sector information licensed under the Open Government Licence v3.0. Official external links are available only on the source transition page.